1. Digital Deliveries

  • All software, website files, and digital products will be delivered electronically via:
     
  • Email
     
  • Secure cloud storage links (e.g., Google Drive, Dropbox)
     
  • Project management tools or private client portals
     
  • Delivery times for digital products vary based on the scope of the project, typically ranging from 1 to 30 business days.
     
  • Once a digital file has been delivered and approved, it is considered final and complete.
     

2. Physical Product Shipping

If your project includes physical deliverables (e.g., branded materials, packaged software, or hardware):

  • Processing Time:
          Orders are processed within 2-4 business days after confirmation and payment.
     
  • Shipping Methods:
          We use reliable courier services such as TCS, Leopard Courier, or Pakistan Post.
      For international orders, we may use DHL, FedEx, or UPS.
     
  • Estimated Delivery Times:
     
  • Within Pakistan: 3–7 business days
     
  • International Shipping: 7–21 business days
     
  • Shipping Costs:
     
  • Local shipping fees are calculated at checkout or added to your invoice.
     
  • International shipping costs vary depending on weight, location, and courier.
     

3. Order Tracking

Once a physical product has been shipped, we will provide:

  • A tracking number
     
  • The name of the courier service
     
  • Instructions on how to track your shipment online
     

4. Delivery Issues

If you experience any delivery problems, such as delays or damaged items:

  • Contact us immediately at 0344-8188932 or hiraz9797@gmail.com.
     
  • Provide your order number and details about the issue.
     
  • We will coordinate with the courier to resolve the problem as quickly as possible.
     

5. International Shipping

For customers outside Pakistan:

  • Additional customs fees, taxes, or import duties may apply and are the buyer’s responsibility.
     
  • Delivery times may be affected by customs clearance processes.
     

6. Undeliverable Packages

If a package is returned to us due to an incorrect shipping address or failed delivery attempt:

  • We will contact you to arrange reshipment.
     
  • Additional shipping fees may apply.
     

7. Contact Us

For questions about shipping or delivery, please reach out to us:

ZS Digital Solutions
  📍 Sakhi Wahab Plaza, Flat #10, Second Floor, Qaide Azam Road, Saddar 30, Hyderabad, Pakistan
  📞 Phone: 0344-8188932
  📧 Email: hiraz9797@gmail.com